What Information We Collect and Why
When you create an account, we collect your name, email address, phone number, and the payment method details you use to fund your wallet — whether that is bKash, Nagad, or Rocket. We need this to process your deposits, verify your identity, and route withdrawals back
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to the correct mobile wallet. We also collect device and session data: your IP address, browser type, and the pages you visit inside the platform. This helps us detect unusual login attempts and keep your account secure. If you contact our support team, we store that
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conversation so we can follow up accurately. We do not sell your personal data to third parties. We share information only where required to process a payment — for example, passing your bKash number to the payment processor — or where applicable law requires disclosure. Data
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related to your account and transactions is retained for as long as your account remains active and for the period required under applicable regulations. You can request a copy of your data or ask for an account closure at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.